Fundamentals of Supervision
Course Objectives Tested:
1. Compare and contrast key elements of the supervisor's job with those of the workers in the supervisor's work area.
2. Examine the supervisory challenges of globalization and a diverse workforce.
3. Articulate the tools and skills needed for effective goal setting and superior team performance.
4. Evaluate key communication, motivation, and leadership skills necessary for supervising employees.
5. Examine the supervisor's role in ensuring workplace health and safety.
6. Using the ITT Tech Virtual Library, examine the role of a supervisor in performance appraisals and employee counseling.
7. Apply the grievance procedure to collective bargaining.
8. Research current examples of ethical and unethical conduct in a business setting.
9. Given a course project, correctly apply critical thinking and analysis relevant to the performance of a first-line supervisor.