Companies use departmentalization to divide the business into more manageable working units. Each departmentalization option has both distinct advantages and disadvantages. The examples below describe some disadvantages. Match each statement with the type of departmentalization best described by using the drop down list.
Our software company has multiple departments who handle their own HR, marketing, and financial management functions. While this isn’t always efficient, it serves the needs of our company in other ways. Select (Customer,Function,Location)
Our team was about to close a big deal with a school district, but the business sales team sold the entire inventory to someone else. We lost the sale on our side, and the school district now sees us as unreliable. Select (Customer,Function,Location)
The marketing campaigns created by our department are hugely popular and customer interest is off the charts. If only the operations department would stop being so picky about their quality control processes so that we can get this product out the door. My team’s bonuses are based on sales, not reject rates. Select (Customer,Function,Location)
There are advantages to both centralized and decentralized decision-making in an organization. Identify whether the advantages listed below are associated with centralization or decentralization by selecting the correct choice from the drop down menu.
Faster decision making Select (Centralized,Decentralized)
Increased innovation Select (Centralized,Decentralized)
Higher efficiency Select (Centralized,Decentralized)
More employee empowerment Select (Centralized,Decentralized)
Stronger brand/corporate image Select (Centralized,Decentralized)
More responsive to customer needs Select (Centralized,Decentralized)
Greater top management control Select (Centralized,Decentralized)