Problem: Kathy, a parish nurse working in a community primarily made up of subsidized housing, finds that many of the mothers with new babies struggle to get to the PHD's well-baby clinics because of the lack of buses that take a direct route downtown. Instead, they must make at least two bus transfers to get to the clinics. They often have other children they need to take with them as well. Kathy has attempted to contact the person on the city council whose constituency includes this community regarding the need to expand public transportation availability for community members; however, she has not received a response. What would be the best approach to tackle the problem?