Communication is a very important element in the review session, manager should provide both negative and positive feedback to their employees and the feedback could go both ways. An article by Forbes mentions that managers struggle in giving negative feedback because of variety of reasons such as – they don’t want to hurt employee’s feelings, they are concerned that it might be taken in a wrong way or they are not sure what the after effects will be.
If you were a department manager, what are the key steps you will take when giving the negative feedback?