Communication, both verbal and written, is an important feature of health care ,yet one which poses a challenge to both novice and experienced nursing staff.discuss some strategies which could be used to improve both written and verbal communication(1)between nurses (e.g. handover,patient progress notes).(2)between disciplines (e.g.Nursing to medical,nursing to allied health),and (3) between patients and the health care team. must address each of these 3 lines of communication essay must be supported by the literature length: 2000 words due 20/12/2014 teacher requirement: Introduction Background info on communication Define effective communication Define ineffective communication Effects on poor communication on patients and staff Factors which affect effective communication etc. strategies: conclusion: reference list.