Discuss the following topics about quality standards, techniques, controls and cost.
• Choose any quality management tool or technique presented in the textbook or from any other source. Explain this tool or technique in detail including how and when to use it.
• Showcase an individual or an organization as an example of quality leadership. This could be someone you worked with or read about.
• Narrate an example of an ethical dilemma that project managers may have to contend with in project quality management.