Choose a business message to evaluate you could find a


Choose a business message to evaluate. You could find a recent letter you have received from a business, go to a website or choose a message for customers or a message specified by your instructor. Select a message that contains at least three or four paragraphs. Evaluate the message in the following ways: A. How effectively are facts and conclusions written? B. How effectively is the message targeted to its audience? Do you have any suggestions for how it could have been better adapted for the audience? C. Does the message portray a tone of positivity? Other-orientation? Describe your viewpoint with examples. D. Assume that you are a consultant to the company that produced this message (the one you just examined). What advice would you give to create a more effective message in terms of content and tone?

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Operation Management: Choose a business message to evaluate you could find a
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