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Chik-fil-a and zaxbys evaluate them in terms of service


• Chik-Fil-a and Zaxby's evaluate them in terms of service quality. Suggest ways to improve the service quality.

• Evaluate the two fast-food restaurants (Chik-Fil-a and Zaxby's) in terms of the "Seven QC tools".

Determine the top three QC tools that tend to be most valuable to business owners.

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