What are three characteristics of a customer-oriented business?
A. Collects information on customer expectations, disseminates the information within the relevant department, and uses the information to streamline processes
B. Collects information on customer complaints, disseminates the information widely among management, and uses the information to solve internal problems
C. Collects information on customer expectations, disseminates the information widely within the company, and uses the information to improve products or services
D. Collects information on customer surveys, disseminates the information to the corresponding departments, and uses the information to improve department services