1-What are some ways that a supervisor's job is similar to those of managers at other levels How does supervisor's job differ from those of other managers?
2- Population trends suggest that the workforce will become increasingly diverse. What are some advantages of greater diversity? What challenges does it pose to the supervisor?
3- Emma has just been promoted to an office manager position in a small real estate office. Some of the people she will supervise are her former peers, she is aware that one of them also applied for the office manager's job.How can Emma prepare for her new position? what might be the best way to approach the co-worker who did not get the manager's job?
4- What are some ways a new supervisor can use power and authority effectively?
5- List the characteristic of a good supervisor. In addition to the characteristics mentioned in the chapter. add any others you believe are important. Draw on your own experiences as an employee and / or supervisor.