Changes frequently bedevil IS projects. What steps are needed to make sure that proper change control is exercised onto a project?
An effective change control system involves the given steps:
• Know the change and document this: Do not permit this to ‘slip through’ unmanaged and unnoticed.
• Assess the change: In terms of its impact onto the ‘triple constraint’ factors of cost, time and scope/product or quality. Also see
what would be the result of the change on the pattern of risk onto the project.
• Decide what to do. When the effect of the change is into the project manager’s tolerances, she or he can make the decision; or else the issue will have to be decided through the project sponsor.