Question 1: Some organizations have spent over a 20 year history of using the same mission, vision, and value statements.
Question 2: Do you think that a hospitals community's behavior is attributed to statements created 20 years ago? Or are people modeling behavior of veteran employees?
Question 3: What would be the benefits / challenges of the work community revisiting those statements?
Question 4: Hypothetically how could it open the door to implement some changes i.e. uniformity of service delivery and customer experience for both you offices?