Questions:
1. You have just finished reviewing a design project your team has submitted to you and noticed that the team members used a great deal of command abbreviations. Explain to your team the value of using abbreviations for commands and give them at least two advantages and disadvantages associated with using abbreviations. Support your answer.
2. From the e-Activity, Amore's and Quesada's article discusses the challenges of incorporating Natural Command Language Dialogs (NCLDs) into a phone system. One challenge pertains to sources of conflict in NCLDs. Discuss potential sources of conflict with an interface that you frequently use and devise a solution for preventing the conflicts.