Case study:
1- Evaluate Harrogate Borough Council's approach to quality management with particular reference to the system used for performance measurement. ?
2- What lessons, if any, can be learned from this UK public sector case study that could be usefully applied in your industry or country?
3- Give reasons for your answers.?
Requirement:
1- A well understanding of the case study before starting the answer
2- Chose a subtitle in you writing (introduction, answer of the whole questions, conclusion)
3- Referencing should be evident in the discussions
4- You MUST use author name and page number on essay while writing. should be evident in the discussions.
5- Harvard style.