Discuss the below:
DISCUSSION QUESTIONS
1. Discuss what Deming means when he says that most of the barriers to quality-improvement efforts are management's responsibility.
2. What are some actions that could be taken to improve communication of quality within an organization?
3. What are the key roles and responsibilities of a team leader?
4. What does the word synergy mean as it applies to teams?
5. Is conflict within a team always had? Discuss.
6. Compare the roles and responsibilities of team leader and team facilitator.
7. What are some ways to move a team out of the storming stage to the norming stage?
8. Is developing consensus better than voting on a decision in a team? Discuss.
9. What are some ways to achieve consensus?
10. Does consensus mean that everyone on the team must agree completely with all decisions made by the team? Discuss.
11. What are the essential elements of a team charter? What potential difficulties might a good team charter help prevent?
12. Discuss the meaning of the term "appearance of impropriety." Discuss some examples of actions that could create an appearance of impropriety.
Review the case: Tom's Team
1. Whatdo you think of Tom's approach: b:fortning a team to address the
2. What kinds of problems could you foresee with his approach that might inhibit the team's ability to solve the problem?
3. Suggest approaches 'that Tom should have used to carry out the directive' from Bob.