Assignment Topic: Toyota's Operational and Managerial Success
Course Outcomes:
A) Differentiate between the role of a leader and the function of a manager.
B) Apply the role of a leader and the function of a manager in given context.
C) Demonstrate an appreciation of the role leaders and managers play in the operations function of an organization.
D) Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment.
Assignment Brief: In a report (should include critical evaluation), you accomplish the following.
Define and compare different roles and characteristics of leader and manager in terms of effectiveness and efficiency.
Analyze and differentiate leading and managing roles by applicable theories of management and leadership keeping in view that in high performing work organization leading and managing are inseparable.
Examine and apply the theories and models of situational leadership, system leadership and contingency applicable to Toyota's operational excellence.
Examine the strengths and weaknesses to appraise different approaches Toyota applied in within work environment to bring change on overall organizational level to improve system and processes.
Explain and evaluate the key approaches and importance of leaders and managers in Toyota in managing operations management such as TQM, Lean production, Kaizen and Six Sigma in production system to achieve business objectives.
Assess the factors within the contemporary business environment that widely impact upon operational and managerial decision making in terms of:
- Core values, Ethics and corporate social responsibility
- Organizational culture
- Relationship with stakeholders.
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