Case Study:
Dressing Up (Or Down) For Work
Does it matter what people wear to the office? You’ve never thought about that question before. When you first started at your architectural firm—more than 40 years ago now—everyone dressed formally. And it wasn’t just to the office; you remember when families dressed to their best to go to the movies, go out to dinner, and take an airplane flight. When you look around your office lately, it’s quite a different scene. There are interns wearing T-shirts and jeans and mail clerks wearing flip-flops. There are folks sitting at their desks wearing shorts and sneakers. Even most of your managers take advantage of the business casual look, preferring polos and khakis to the three-piece suit that you wear every day.
In the past, on most issues, you’ve given the employees whatever they wanted, so long as they produced good work. You always tried to keep them satisfied and happy in order to create a dynamic, creative environment that produced stunning, innovative building designs. You wonder, however, if things have gotten a bit too casual. It seemed okay when men in your office wore a jacket and pants with no tie. But really—a T-shirt and jeans? A sweatshirt? A dress that basically looks like a muumuu? And it seems that the casual clothing has led to a casual atmosphere. Sometimes, you walk into the office, see all the people milling around, chatting, laughing, and it looks more like social hour than a place of business.
Apparently, other business owners and managers have similar concerns. According to research data, the number of companies that are allowing business casual throughout the week actually fell. Even the number of companies that are allowing casual Fridays fell by 5 percent. UBS, a Swiss bank, is taking thing one step further. Not only did it institute a dress code, it gives every employee a 43-page guidebook that is filled with fashion and grooming tips. The guide even prescribes how employees should apply makeup, how often they should get their hair cut, and how to avoid having bad breath (Hint: no onions or garlic!)
Is it time to make a switch back? True, it’s not as if an architect needs to wear a suit and tie to do her work well. But at the same time, you’d like to remind your employees that the office needs to be more about comfort and fun.
Every manager must make decisions on a daily basis. Sometimes it’s large-scale decisions like creating a new strategic plan to increase sales. At other times, it’s smaller-scale decisions like smoking policies, or as in the case here, an office dress code. In this case, students are asked to decide whether a company should allow a casual dress code or require its employees to dress up. While it may not be a monumental decision on the scale of a new marketing strategy, it will have considerable effect on the morale and effectiveness of the employees.
Q1- What are the advantages of having an informal work place? What are the disadvantages?
Q2- What are the advantages of having a formal work place? What are the disadvantages?
Q3- As a manager of this firm, what type of dress code would you institute? Explain.
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.