Case Analysis
Read Case Study 2.5:
"Batman - adding value through quality of service"
Write a two to three page paper (not including the title and reference pages) answering the following questions formatted according to APA style as shown in the approved style guide.
• Has Everglo reached the end of the line in terms of its quality of service strategy?
• As a competitor to Everglo, what would be your options in response to Everglo's latest moves?
Harrison, A. & van Hoek, R. (2011). Logistics management and strategy: Competing through the supply chain (4th ed).
London, England: Prentice Hall Financial Times. ISBN: 978-0-273-73022-4