Case Study: Latest Starbucks Buzzword: 'Lean' Japanese Techniques
Article: https://chutzpah.typepad.com/slow_movement/2009/08/wsj-latest-starbuck-buzzword-lean-japanese-techniques.html
Useful link: Starbucks increasing labour efficiency through lean principles.
https://www.youtube.com/watch?v=FDOE_tT02WE
Case problem: How to make production process more efficient?
1. What is the issue facing Starbucks?
2. Why is Starbucks keen to incorporate Lean into the organization?
3. What are the advantages of implementing lean in Starbucks?
4. How lean thinking enables Starbucks to serve more customers and increases profit?
5. There are 2 type of waste discussed in this case study; what are they? And how Starbucks eliminated those waste?