Case study:Mutual Insurance Company
Review the case study on Mutual Insurance Company of Iowa and prepare a comprehensive case summary.
Your case summary must include each of the following requirements:
Summarize the relevant background information from the case.
Identify the business problem or challenge that the organization faces.
Comment on the appropriateness of the actions taken by the organization.
Provide at least two recommendations that would improve efficiencies.
And Response to the following Discussion Questions:
1. Identify the attributes you would expect the Claims Processing Department at MICI to have once the new HT system is in place.
2. What will the restructured cell layout for claim processing in Figure 16.9 look like? Draw it.
3. What assumptions are you making about personnel and equipment in the new group technology cell layout?
4. How will the new JIT oriented system benefit the MICI operation? Explain.
Attachment:- chart.rar