Assignment task: How would you respond to this?
First we need to look at this as a sales pitch. Suppliers of goods and services will always make something sound like they are the only ones who can provide you with the best products or service. They are in the business of sales just like you are. Always enter into a conversation with suppliers with the thought of too good to be true. You can give interest, but do not assume everything said to be true.
Researching is a fundamental step in the process of solving a current of future problem. One might search the internet for information about the goods in question. A supplier gives a pitch to make you feel exclusive and special. You might find other customers who have given reviews about the company. You can also ask for references whom they have done business with to see if the software was offered to them as well. Trust is important but verification questions will be asked during investment and capital procedures. Determining ROI is very important. Upfront costs needs to be accounted for to ensure a profit using the software. If this is exclusive software a contract needs to be put in place to insure this is not sold to competitors to maintain an edge in the market and insure the investment is worth the price.
Using a qualitative analysis with key factors such as a test run to ensure the software is user friendly and verify the software does not crash or freeze during peak usage will show the quality of the platform. Longevity is important to insure the ROI is accurate.
Using quantitative analysis is a measurement of how much throughput the software can achieve. Its measurable, what the company needs to see is what are my capabilities and the amount that can support this. We use this to compare what is currently being used versus what is being proposed. It shows if it is really better numerically based.
Using primary sources to pitch the idea of using the software is the beginning step. Reaching out to colleagues and other competitors is not always the best option to gain information about the software, since this has not be released yet. Secondary sources can provide a track record of the supplier. Upper management want reliability when bringing in a new supplier and a new good and service. Expectations need to be public and tests can be verified by secondary sources that have used the supplier.
Bring in a new supplier needs to happen in stages. Start small and scrutinize quality, on time delivery or promise date, customer service. Continue to expand if results are good. Switching in its entirety can disrupt the business if a unverified issue occurs.
Here's the prompt
- Can you spot bias or illogical or unethical arguments your peer's initial post? Explain your response and give examples.