Today, use of Social Media has become a trend, as it has become one of the solutions for companies to increase revenue. Social Media capabilities to be able to send messages, share documents, online chat, web conferencing, has been able to encourage employees to be more innovative and more creativity.
However, not a few companies that are not able to achieve his expectations, because not enough with technology facilities, but also requires a strategy and cultural change.
Can you describe any changes in the strategy as well as any changes in culture?
Add images and data to support your answer, or any related article is appreciated.