Assignment:
A company offers ID theft protection using leads obtained from client banks. Three employees work 40 hours a week on the leads, at a pay rate of $15 per hour per employee. Each employee identifies an average of 3,300 potential leads a week from a list of 4,500. An average of 8 percent of potential leads actually sign up for the service, paying a one-time fee of $55. Material costs are $1,400 per week, and overhead costs are $11,000 per week. Calculate the multifactor productivity for this operation in fees generated per dollar of input. (Round your answer to 2 decimal places.)
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.