Calculate the ucl and lcl for an appropriate control chart, Management Information Sys

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Calculate the ucl and lcl for an appropriate control chart

The Chief Nursing Officer (CNO) is concerned about medication errors in two hospital units. Collection of data over a year resulted in Table EX 12.1.

a. Using a 95.5 percent confidence level, calculate the UCL and LCL for an appropriate control chart for each unit.

b. Construct the charts and identify any observations that are beyond the control limits.

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Management Information Sys: Calculate the ucl and lcl for an appropriate control chart

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