Eagle Logistics has determined the following costs:
Order processing (per order) : $ 7
Additional handling costs if order marked rush (per order) : $ 12
Customer service calls (per call) : $ 13
Relationship management costs (per customer per year) : $ 3,700
In addition to these costs, product costs amount to 85 percent of sales. In the prior year, Delta had the following experience with one of its customers, Johnson Brands:
Sales : $54,900
Number of orders: 270
Percent of orders marked rush: 70%
Calls to customer service: 161
Calculate the profitability of the Johnson Brands account. (Enter loss using either a negative sign preceding the number e.g. -45 or parentheses e.g. (45).)Profit / (Loss) of the Johnson Brands account $ ____?_____