Assignment :
Using one of the two formulas cited in this module calculate the correlation coefficient using the following values presented below. Once you have completed your calculation, discuss the following: Is there a statistically significant correlation between customer service attitude scores and number of overtime hours? State the research question and testable hypothesis. Interpret, discuss, and support your findings
| Customer Service Attitude Scores |
OT Hours |
| 5 |
1 |
| 10 |
6 |
| 5 |
2 |
| 11 |
8 |
| 12 |
5 |
| 4 |
1 |
| 3 |
4 |
| 2 |
6 |
| 6 |
5 |
| 1 |
2 |