Problem: In this week's discussion, the company will make a huge decision. Do they buy an existing case management system (CMS) to replace their old legacy CMS or build our new one? The company is looking to replace a legacy system and is evaluating whether it is better to "build" a new replacement or better to "buy" an existing out-of-the-box system.
Conduct research and provide the advantages and disadvantages of both building your own and buying an existing system.
Provide your opinion on which option you think is better, backed by your research.