Steps that organizations can take in creating, implementing, and using business intelligence that would substantially enhance the chances for Business Intelligence (BI) success.
Bikson, TK and Eveland, JD (1996) Groupware Implementation: Reinvention in the Sociotechnical Frame. Proceedings of the 1996 Conference on Computer-Supported Cooperative Work. New York: Association for Computing Machinery. Retrieved February 27, 2011, from
https://jdeveland.com/Papers%20for%20Website/worldbank.htm
The Business Intelligence Guide website is a gold mine of useful information about BI specifically. Read some of the overview articles (they're short), to generally familiarize yourself with BI terminology:
Electrosmart Ltd. (2011) The Business Intelligence Guide. Retrieved February 27, 2011, from
https://thebusinessintelligenceguide.com/index.php. Recommended sections include:
BI Best Practices. https://thebusinessintelligenceguide.com/bi_strategy/BI_Best_Practices.php
BI Solutions. https://thebusinessintelligenceguide.com/bi_solutions/index.php
BI Drivers. https://thebusinessintelligenceguide.com/bi_strategy/Drivers_Of_BI.php
BI Barriers. https://thebusinessintelligenceguide.com/bi_strategy/Barriers_To_BI.php
Getting Started in BI. https://thebusinessintelligenceguide.com/bi_program/index.php