Question 1: To what extent can a multinational company take benefit of its host country, for illustration in paying lower wages?
Question 2: Do you agree with the increasingly common practice of controls being placed on the advertising of some products?
Question 3: Describe the difficulties that a whistleblower will face in raising an issue of concern.
Question 4: Describe what the stakeholder theory is and describe whether or not it has any relevance in the modern business environment.
Question 5: How can a manager reward customer service staff for their performance?
Question 6: How can customer service staff cultivate the credibility?
Question 7: What are the costs to a company of losing a customer?
Question 8: Describe why excellent customer service is so rare.