1. Burnout can be caused by conflict between employees as well as workload.
True
False
2. Having more motivated employees results in reduced absenteeism.
True
False
3. When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further stress.
True
False
4. Our lives can be neatly separated into a work sphere and a personal sphere.
True
False