Assessment instructions
Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task. If any assessment task is not fully addressed, then your assessment task will be returned to you for resubmission. Your trainer/assessor will remain available to support you throughout the assessment process.
Assessment requirements
Assessment can either be:
- Direct observation
- Product-based methods e.g. reports, role plays, work samples
- Portfolios - annotated and validated
- Questioning
- Third party evidence.
If submitting third party evidence, the Third Party Observation/Demonstration document must be completed by the agreed third party.
Third parties can be:
- Supervisors
- Trainers
- Team members
- Clients
- Consumers.
The third party observation must be submitted to your trainer/assessor, as directed.
The third party observation is to be used by the assessor to assist them in determining competency.
The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills and knowledge and performance requirements of the unit of competency.
To demonstrate competence in this unit you must undertake all activities in this workbook and have them deemed satisfactory by the assessor. If you do not answer some questions or perform certain tasks, and therefore you are deemed to be Not Yet Competent, your trainer/assessor may ask you supplementary questions to determine your competence. Once you have demonstrated the required level of performance, you will be deemed competent in this unit.
Should you still be deemed Not Yet Competent, you will have the opportunity to resubmit your assessments or appeal the result.
As part of the assessment process, all learners must abide by any relevant assessment policies as provided during induction.
If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.
Activities
Complete the following activities individually or in a group (as applicable to the specific activity and the assessment environment).
Activity 1A
Objective To provide you with an opportunity to define scope of sustainability policy, and gather information from a range of sources to plan and develop policy.
1. What is the scope of your sustainability policy?
2. What sources of information have you gathered to help you plan and develop your policy?
Activity 1B
Objective To provide you with an opportunity to identify and consult stakeholders as a key component of the policy development process.
Activity 1. Who are your stakeholders?
2. Choose a stakeholder from your list above and describe through what means you would consult with them and what you would discuss.
Activity 1C
Objective To provide you with an opportunity toinclude appropriate strategies in policy at all stages of work for minimising resource use, reducing toxic material and hazardous chemical use, and employing life cycle management approaches.
Activity 1. What strategies could you include to reduce toxic material and hazard chemical use and employ life cycle management approaches?
Activity 1D
Objective To provide you with an opportunity to make recommendations for policy options based on likely effectiveness, timeframes and cost.
Activity 1. Demonstrate how you can make recommendations for a policy based on likely effectiveness, timeframes and cost.
Activity 1E
Objective To provide you with an opportunity to develop policy that reflects the organisation's commitment to sustainability as an integral part of business planning and as a business opportunity.
Activity 1. How do you propose to demonstrate your organisation's commitment to sustainability?
Activity 1F
Objective To provide you with an opportunity to agree to appropriate methods of implementation, outcomes and performance indicators.
Activity 1. Prepare for a meeting with your supervisors. Brainstorm ideas for appropriate methods of implementation.
Activity 2A
Objective To provide you with an opportunity to promote workplace sustainability policy, including its expected outcome, to key stakeholders.
Activity 1. Why should you promote your workplace sustainability policy?
2. What do you have to think about when promoting the policy and its expected outcome to stakeholders?
3. In pairs, act out a situation where you have to convince your key stakeholders that sustainability policies will benefit them.
Activity 2B
Objective To provide you with an opportunity to inform those involved in implementing the policy about expected outcomes, activities to be undertaken and assigned responsibilities.
Activity 1. When informing those involved in implementing the policy of the outcomes you expect, why is it important to be specific?
2. Give an example of an activity or activities that you would like staff to undertake to help achieve a target (also specify the target).
3. Using your example from the previous answer, get in pairs, and tell your partner what responsibilities they should have as if they are the supervisor for implementing your target.
Activity 3A
Objective To provide you with an opportunity to develop and communicate procedures to help implement workplace sustainability policy.
Activity 1. What is a procedure? Give an example below.
2. What different methods of communicating a procedure are you aware of?
3. You should now develop a procedure that will help to implement a workplace sustainability policy and communicate this to the next of the group. Think about the method communicating this procedure.
Activity 3B
Objective To provide you with an opportunity to implement strategies for continuous improvement in resource efficiency.
Activity 1. What is continuous improvement?
2. What qualities should staff have for this?
3. What qualities should supervisors have to help staff achieve this?
Activity 3C
Objective To provide you with an opportunity to establish and assign responsibility for recording systems to track continuous improvements in sustainability approaches.
Activity 1. First, write a list of all the tasks that need to be done to track continuous improvements in sustainability approaches.
2. Next, explain how you propose to assign people to those tasks. Do you need a large team? Explain your answer.
Activity 4A
Objective To provide you with an opportunity to document outcomes and provide feedback to key personnel and stakeholders.
Activity 1. What might you have to give feedback to stakeholders regarding?
2. Think about your stakeholders - who would be interested in each of the above examples? Assign at least two stakeholders for each.
Activity 4B
Objective To provide you with an opportunity to investigate successes or otherwise of policy.
Activity 1. What should you research when investigating successes?
2. What should you research when investigating areas for improvement?
Activity 4C
Objective To provide you with an opportunity to monitor records to identify trends that may require remedial action; and use to promote continuous improvement of performance; and modify policy and/or procedures as required to ensure improvements are made.
Activity 1. What is a trend? Give an example.
2. You have found a problem with a procedure. How could you find a solution?
Summative Assessments
The summative assessments are the major activities designed to assess your skills, knowledge and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. You should complete these as stated below and as instructed by your trainer/assessor.
Skills, knowledge and performance may be termed as:
- Skills - skill requirements, required skills, essential skills, foundation skills
- Knowledge - knowledge requirements, required knowledge, essential knowledge, knowledge evidence
- Performance - evidence requirements, critical aspects of assessment,performance evidence.
Section A: Skills Activity
The Skills Activity is designed to be a series of demonstrative tasks that should be assessed by observation (by the assessor or third party, depending on the circumstances).
It will demonstrate all of the skills required for this unit of competency - your assessor will provide further instructions to you, if necessary.
Section B: Knowledge Activity (Q & A)
The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of questions to confirm your competency for all of the required knowledge in the unit of competency.
Section C: Performance Activity
The Performance Activity is designed to be a practical activity performed either in the workplace or a simulated environment. You should demonstrate the required practical tasks for the unit of competency and be observed by the assessor and/or third party, as applicable to the situation. If the third party is required to observe you, you will need to make the required arrangements with them.
If necessary for the activities, you should attached completed written answers, portfolios or any evidence of competency to this workbook.
Section A: Skills Activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.
This activity will enable you to demonstrate the following skills:
Reading skills:
- Identifies, analyses and evaluates complex textual information to determine legislative and regulatory requirements, trends and outcomes
Writing skills:
- Researches, plans and prepares documentation using format and language appropriate to context, organisational requirements and audience
Oral Communication skills:
- Presents information and seeks advice using language appropriate to audience
- Participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
Numeracy skills:
- Interprets and uses mathematical equations to calculate numerical information relating to time durations and costs
Navigate the world of work skills:
- Develops, monitors and modifies organisational policies and procedures in accordance with legislative requirements and organisation goals
Interact with others skills:
- Selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information
- Plays a lead role in consulting and negotiating positive outcomes with a range of stakeholders
Get the work done skills:
- Plans, organises and implements work activities of self and others that ensure compliance with organisational policies and procedures, and legislative requirements
- Sequences and schedules complex activities, monitors implementation, and manages relevant communication
- Uses systematic, analytical processes in relatively complex, situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria
- Evaluates outcomes of decisions to identify opportunities for improvement
Answer the activity in as much detail as possible, considering your organisational requirements.
1. Research two of the following and write a synopsis of useful information you found from each document:
- Ecological footprinting
- Energy Efficiency Opportunities Bill 2005
- Global Reporting Initiative
- Green office program
- Green purchasing
- Greenhouse challenge plus (Australian government initiative)
- ISO 14001:1996 environmental management systems life cycle analyses
- Life cycle analyses
- Product stewardship
- Supply chain management
- Sustainability covenants/compacts
- Triple bottom line reporting.
2. Create a five to ten-minute presentation to communicate your research with stakeholders. How can it help you to create your policy? Show how you will implement and review it. You should also consider stakeholder's different opinions and positions when tailoring your presentation.
Ensure you prepare for questions from the audience.
Section B: Knowledge Activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
- Outline the environmental or sustainability legislation, regulations and codes of practice applicable to the organisation identify internal and external sources of information and explain how they can be used to plan and develop the organisation's sustainability policy
- Explain policy development processes and practices
- Outline organisational systems and procedures that relate to sustainability
- Outline typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.
Answer each question in as much detail as possible, considering your organisational requirements for each one.
1. Identify internal and external sources of information that can be used to plan and develop a sustainability policy for the organisation.
2. What are policy development processes and practices?
3. What organisational systems and procedures relate to sustainability?
4. Identify typical barriers to implementing policies and procedures in an organisation and explain what strategies you would use to address them.
Section C: Performance Activity
Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.
This activity will enable you to demonstrate the followingperformanceevidence:
- Scope and develop organisational policies and procedures that comply with legislative requirements and support the organisation's sustainability goals covering at a minimum:
o minimising resource use
o resource efficiency
o reducing toxic material and hazardous chemical use
o employing life cycle management approaches
o continuous improvement
- Plan and implement sustainability policy and procedures including:
o agreed outcomes
o performance indicators
o activities to be undertaken
o assigned responsibilities
o record keeping, review and improvement processes
- Consult and communicate with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement
- Review and improve sustainability policies.
Answer the activity in as much detail as possible, considering your organisational requirements.
1. While leading a group of at least three people, demonstrate your ability to plan, develop and implement workplace sustainability policy and procedures.
Ensure you:
- Use a range of sources
- Write a sustainability report
- Describe the benefits of global reporting initiatives (including their usefulness for providing guidelines)
- Implement triple bottom line reporting
- Are aware of the organisation's stakeholders
- Raise awareness of sustainability policies and procedures at work
- Minimise resource usage at work
- Demonstrate the organisation's commitment to sustainability
- Implement sustainability procedures
- Show an awareness of legislative requirements relating to sustainability
- Use key performance indicators.
2. Demonstrate your ability to communicate workplace sustainability policy to others.
Ensure you:
- Show an awareness of the various stakeholders involved in sustainability policy
- Show an ability to use a variety of methods to promote sustainability policy
- Show an ability to inform those involved in implementing the policy about expected outcomes and activities to be undertaken and assigned responsibilities
- Show an awareness of the activities that can be undertaken to encourage sustainability.
3. Liaising with key stakeholders, demonstrate your ability to implement workplace sustainability.
Ensure you show:
- An ability to consult and communicate with relevant stakeholders to generate engagement with sustainability policy development
- An awareness of which questions to ask when communicating procedures (such as, ‘Who is the target audience?' ‘What information am I trying to convey?' and ‘What format will best suit the information?'
- An ability to create the right culture for implementing sustainability procedures (by, for example: training staff appropriately, using constructive criticism, rewarding staff who develop ways to improve, and promoting staff progression).
4. Demonstrate an ability to review and improve sustainability policies.
Ensure you:
- Provide feedback regarding complaints or suggestions, audits, changes to procedures, and rewards/disciplinary action outcomes
- Investigate successes or failures of a policy, as well as barriers to success
- Remove and overcome barriers.
Attachment:- Develop workplace policy.rar