Question 1: Briefly describe each of the six goals of usability.
Question 2: Briefly describe the four basic steps of interaction design.
Question 3: Provide an example of each of the 5-design principle discussed in your text.
Question 4: Pick two of the cognitive processes discussed in your text and provide specific examples of each. Make sure that your examples related to a user's interaction with an interface.
Question 5: Explain what is meant by the idea of "understanding the problem space".
Question 6: Describe a specific example of designing a virtual interface that looks and behaves too much like the physical object it is based on. Your example may be real or hypothetical. Discuss some specific problems that may arise in such a situation.
Question 7: Briefly describe two cognitive frameworks of your choosing.
Question 8: Discuss issues related to designing helpful, effective, non-threatening error messages.
Question 9: Provide one example of a synchronous communication tool and one example of an asynchronous communication tool. Briefly discuss advantages, disadvantages and appropriate application (best way to use it) of both.
Question 10: Pick an affective model of interaction design and describe it.