Conduct a literature review for the following items using the textbook, the Internet, a journal article, or other sources. Write a brief description of each and record the source of the information in the current APA format. Basic philosophies of Deming, Juran, and Crosby Briefly compare Six-Sigma methodology, ISO 9000, and Lean manufacturing Fishbone diagram House of quality Needs analysis FMEA SERVQUAL Decision tree or decision table.