Solved: Benefits of customer satisfaction, Other Subject

Benefits of customer satisfaction

Assignment:

Question 1. What are the benefits associated with customer satisfaction? Why should companies invest in customer satisfaction research?

Question 2. What components may be beneficial to include in a customer performance and service rating survey? Explain.

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.

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