Question 1 : The ability of one person to influence what another person thinks or does is called
a. aggressiveness.
b. empathy.
c. power.
d. coercion.
Question 2 : Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, is
a. illegal.
b. unfair use of power.
c. all of the above.
d. sexual harassment.
Question 3 : Of the following, to whom would we most likely grant legitimate power?
a. another student
b. friend
c. sales clerk
d. teacher
Question 4 : Jayla is seen as very dynamic and personable. This is an example of
a. character.
b. expert power.
c. competence.
d. charisma.
Question 5 : _______________ refers to the techniques and strategies by which you regulate and carry on interpersonal interactions.
a. Feedforward
b. Interaction management
c. Impression management
d. Backchanneling
Question 6 : "I am very, very glad to meet you" lacks power because it contains
a. a tag question.
b. a disqualifier.
c. intensifiers.
d. hesitations.
Question 7 : Which of the following is NOT a way to speak powerfully?
a. avoiding self-critical statements
b. using slang and vulgar expressions
c. limiting disqualifiers
d. selectively using intensifiers
Question 8 : Patterns of behavior that are used to take unfair advantage of another person are called
a. power bases.
b. power plays.
c. silencers.
d. emotional appeals.
Question 9 : Lanie argues with Keanu and tells him "You can't be serious. You can't mean that." She is using which power play?
a. "I got you now"
b. "you've got to be kidding"
c. "you owe me"
d. "nobody upstairs"
Question 10 : Kacey's co-worker asks Kacey for her notes. Kacey tells her co-worker, "No, I don't lend my notes out." Kacey is using what type of compliance-resisting strategy?
a. negotiation
b. nonnegotiation
c. identity management
d. justification
Question 11 : __________________ harassment refers to mistreatment of those with less power in organizations.
a. Employee
b. Status
c. Affectional orientation
d. Subordinate
Question 12 : Bradely's coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as
a. charisma.
b. character.
c. competence.
d. coherence.
Question 13 : Which of the following does NOT communicate power?
a. using a firm grip when you shake hands
b. avoiding vocalized pauses
c. using self-critical statements
d. maintaining eye contact with the other person
Question 14 : All of the following are ways to empower others EXCEPT
a. Be open, empathic, and positive.
b. Relinquish your personal power.
c. Raise the person's self-esteem.
d. Share skills and decision making.
Question 15 : You are now an Interpersonal Communication course graduate! SmileSmile
True
False