The website reading assignment for this unit delves into the requirements and expectations of effective Project Managers. As a project manager, these ‘best practices' ensure that your customer will receive the type of service that is expected, whether the customer is the end user, your supervisor, a team member, or on the Board of Directors. Engebretson, J. (2008). Best practices in project management. SDM: Security Distributing & Marketing, 38(4), 54-60. This article may be accessed through the CSU Online Library by using the Business Source Complete database. To successfully locate the article, type the title, "best practices in project management", in the first blank search field, and the name "engebretson" in the second blank search field. Be careful to correctly spell the name "engebretson" or the search will fail. After retrieving and reviewing the article, prepare a critique outlining the main points of the article as well as explaining why these are critical to the success of any project. Your response should be in the form of a 400-500 word essay and follow the General APA Guidelines. The essay should be in 12-point type, double-spaced, with margins of 1-inch on all sides. Your citations should also reflect the APA style guidelines.