Problem: Review "AVON profile: Calling on Customers Cost-Effectively" on pages 91-100.
https://lvk.cs.msu.su/~antiw/McGraw-Hill.Strategic.Supply.Chain.Management.The.Five.Disciplines.For.Top.Performance.ISBN0071432175.pdf
Describe the problems and risks Avon faced in the supply chain prior to their transformation, and respond to the following questions:
Q1. What was Avon's greatest barrier to growth?
Q2. What was the underlying cause of the barrier?
Q3. Did Avon have a second-tier supplier in the event of a supply failure in the system?
Q4. If not, how could that affect Avon's supply chain?
Q5. Describe how Avon mitigated those risks and resolved those problems to develop a more effective and efficient global operations and supply chain process, and respond to the following question:
Q6. How did Avon resolve the barriers related to growth?
Q7. Assess the advantages of viewing a supply chain on an end-to-end basis, and respond to the following questions:
Q8. How does the Avon case demonstrate the advantage of viewing a supply chain on an end-to-end basis?
Q9. Is end-to-end another way of looking at the supply chain as system?