Assume that there exists unlimited demand unless otherwise, Operation Management

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Assume that there exists unlimited demand unless otherwise

Assume that there exists unlimited demand, unless otherwise stated.

a. Draw a process flow diagram of this process.

b. What is the capacity (patients/hour) at the resource “Dentist”?

c. What is the bottleneck in the process? Dental Assistant and Self-service

d. Assuming unlimited demand, what would be the flow rate?

e. Assuming unlimited demand, what would be the utilization at resource “Receptionists”?

f. Assume the process started empty. How long would it take to serve 20 patients?

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