Domino's Pizza Delivery Service Survey
1. In the past 3 months, have you ordered from Domino's pizza delivery service? If "No", please exit survey.
• Yes
• No
Demographic Variables for University of Miami Students
2. Are you male or female?
• Male
• Female
3. What year in college are you?
• Freshman
• Sophomore
• Junior
• Senior
• Graduate Student
4. Typically, how many times per month do you order Domino's delivery?
• 1
• 2. 3 or 4
• 5 or 6
• More than 6
5. Is Domino's your first choice pizza delivery?
• Yes
• No
6. If you responded "No" to Question #5, please explain your reasoning.
7. When do you usually order Domino's delivery?
• Monday - Thursday before 7PM
• Monday - Thursday after 7PM
• Friday - Sunday before 7PM
• Friday - Sunday after 7PM
8. How many toppings do you usually order on your pizza? (For example, pepperoni pizza 1 topping).
• o
• 1
• 2
• More than 2
Please choose the answer that best suits the level to which you agree or disagree with the statement.
9. I am satisfied with the ordering process.
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
10. I am satisfied with the punctuality of the delivery.
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
11. I am satisifed with the order I received. (No mistakes, pizza was warm, etc.)
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
12.1 am satisfied with the friendliness of the delivery personnel.
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
13.1 am satisfied with the competence of the delivery person.
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
14. I am satisfied with the pricing of the food.
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
15. I am satisfied with the taste of the food.
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
16. I am satisfied with the quality of the food. (Freshness of ingredients).
• Strongly Disagree
• Disagree
• Neither Disagree Nor Agree
• Agree
• Strongly Agree
• N/A
17. In general, are you satisfied with the Domino's pizza delivery service?
• Yes
• No
18. Would you recommend Domino's delivery to a friend or colleague?
• Yes
• No