Problem: Briefly describe the study procedures, including recruitment, screening for eligibility, consent, timing & method of measurement of all variables, and intervention if applicable for the article: Nembhard, I. M., Buta, E., Lee, Y. S. H., Anderson, D., Zlateva, I., & Cleary, P. D. (2020). A quasi-experiment assessing the six-months effects of a nurse care coordination program on patient care experiences and clinician teamwork in community health centers. BMC health services research, 20(1), 137.