Assess the performance of customer service team


Question: Elvira wants to assess the performance of her customer service team. She creates performance categories like exceptional, above average, average, and below average. Elvira then assigns a specific percentage of employees to each category to determine their performance. In this example, Elvira is using the ________ method. Group of answer choices rating attribute mixed standard alternation ranking forced distribution

 

Request for Solution File

Ask an Expert for Answer!!
Marketing Management: Assess the performance of customer service team
Reference No:- TGS03411854

Expected delivery within 24 Hours