Question: Assess the health organization in which you work or one with which you are familiar, and describe how staffing and scheduling processes in particular make your organization a high-reliability organization. Then, evaluate any areas that may need improvement, and recommend steps for improvement.
In your evaluation and recommendation, consider the requirements and standards in becoming a highly reliable organization. Do these standards hinder or improve the quality of care? Justify your rationale.
Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.