1. As the head of operational risk for your bank, how might you categorize different operational risk events?
2. You have been shown the RCSAs for the capital markets division. Back office reconciliation of trade reporting has appeared as satisfactory on the RCSA for the past two years, meaning that this process is considered by management to be well-controlled. Last year, however, there was a trading loss of $45 million that was due to a rogue trading incident. How might a conversation with the head of capital markets go with regard to their RCSA?