As the Director of Sales and Customer Service at Post Corporation, potential customers frequently visit your production facility before making purchase decisions. Your sales team has extensive decorum/etiquette training on how to do business with high profile customers/clients. However, the rest of the workforce has not received training in these areas, and you are concerned that an employee may unintentionally do or say something that offends your clients. In an e-mail to your supervisor, state why all employees in should receive etiquette training.