1. Draft a strategy for the company to follow. Consider the immediate problem and the possibilities of precedents being set by your action.
2. List the advantages and disadvantages of your chosen strategy.
3. Prepare a scenario in which your response is presented to Steve Bonneville. How is he likely to react?
4. As a result of your response, what steps do you expect Steve Bonneville to take on behalf of the union?
5. What conditions do you consider necessary for these grievances to be resolvable at Step 3?