As a new supervisor you are looking in on your workers, this time it is Terri, and she isn’t doing too well. Exasperated, she turns to you and says, “I’m sorry, I’m sorry, this is just, I mean why are staring at me? This isn’t how I usually, but, with someone here it’s not, I don’t know, I’m usually fine just working on my own? (include the letter with your answer)
Rank the following options and explain why you ranked each one as you did.
a. Fire her for poor performance, she is only upset because you discovered how bad she is.
b. Stay where you are and tell her to calm down but that you are still going to watch over her.
c. Fire her because there is no excuse for her not being able to be observed.
d. Explain to her that you need to move on and that you will return some other time.
e. Tell her it is OK, leave, and then come back 10 minutes later and resume observing her.