Argument on quotas ought not to drive operations
Question: W.E. Deming, the "Father of TQM," argued that quotas ought not to drive operations. Why did he make this argument? What do you think of it and why? Cite examples to support your view points.
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Total Quality Management - the Japanese embraced it, but the US perferred "Instant Gratification", immediate results regardless if they were short-term.
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W.E. Deming, the "Father of TQM," argued that quotas ought not to drive operations. Why did he make this argument?
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