Problem:
One of your major suppliers of designer sheets, towels, and robes, describes a way the Uniform and Linen Leasing Company (U&L) can save a substantial amount of money by using "knock-offs" of the designer towels instead of the real name brand version. They show you samples and no one seems to be able to tell the difference. A very large chain of luxury hotels depend on the services of U&L to be provided with certain designer sheets, towels, and robes. U&L decides to approach their hotel customer with the idea. What problems do you foresee in the areas of ethics, leadership, and reputation for U&L?