Are products or services effective and can they be improved


Discussion Post: CRM

Select an organization that you purchase products or services from and identify the organization's touchpoints. Are they effective? Can they be improved? If so, how?

The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.

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Marketing Management: Are products or services effective and can they be improved
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