Appropriately use effective communication techniques


Read the below course objectives and answer the questions below them:

Apply critical thinking skills to analyze business situations.

Appropriately use effective communication techniques.

Calculate the costs associated with quality.

Construct a process improvement by mapping, analyzing, and redesigning the process.

Describe management quality initiatives such as TQM and Six Sigma. Discuss the opportunities provided by technology for businesses.

Evaluate the quality control tools used to analyze and improve processes.

Explain time study methods and work sampling, and perform calculations.

Recognize situations that present potential ethical and legal issues, and develop solutions for those issues

How will accomplishing these objectives support your success in management? What risks or challenges might a manager encounter if he or she has not mastered these objectives? Explain.

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Operation Management: Appropriately use effective communication techniques
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